Customer Service Quality and Loyalty

Работ: 66

Leveraging metaheuristics with artificial intelligence for customer churn prediction in telecom industries
Ilyоs Abdullaev, Natalia Prodanova, Mohammed Altaf Ahmed +4
СтатьяCustomer churn and segmentationElectronic Research Archive2023Цитирований: 6
ABI
Optimizing service quality through resource efficiency: An analysis of some strategies for service enterprises
Nurali Arabov, Sergey Yekimov, Роман Олексенко +6
СтатьяCustomer Service Quality and LoyaltyE3S Web of Conferences2024Цитирований: 3
ABI
The System Quality and Customer Satisfaction with Website Quality as Mediator in Online Purchasing: A Developing Country Perspectives
Anil Kumar, Suman Lata
СтатьяTechnology Adoption and User BehaviourJournal of Operations and Strategic Planning2021Цитирований: 3
ABI
Patient satisfaction with health services in Bangladesh
Syed Saad Andaleeb, Nazlee Siddiqui, Shahjahan Khandakar
СтатьяPatient Satisfaction in HealthcareHealth Policy and Planning2007Цитирований: 1
ABI
An examination of trust assurances adopted by top internet retailers: unveiling some critical determinants
Farhod Karimov, Malaika Brengman
СтатьяTechnology Adoption and User BehaviourElectronic Commerce Research2014Цитирований: 1
ABI
Model of Assessing the Quality Indicators of the Service Process in Transport
Vakhid Zakirov
СтатьяBusiness Strategy and InnovationIETE Technical Review2023Цитирований: 1
ABI
Reassessing customer trust and privacy concerns in omnichannel customer experience
Hadiqa Riaz, Hassaan Ahmed, Abdul Bashiru Jibril
СтатьяConsumer Retail Behavior StudiesCogent Business & Management2024Цитирований: 1
ABI
RETRACTED: Enhancing service quality: Key approaches
Nurali Arabov, Sergey Yekimov, Gulnarakhan Utemuratova +3
СтатьяCustomer Service Quality and LoyaltyE3S Web of Conferences2024Цитирований: 1
ABI
Configuring the Role of Brand Interactivity, Involvement, and Brand Orientation on Brand Loyalty: Testing of an Integrated Framework in the Hospitality Sector
Muhammad Imran, Muddasar Ghani Khwaja, Amir Zaib Abbasi +1
ГлаваDigital Marketing and Social MediaTourism, hospitality & event management2024Цитирований: 1
ABI
Does a retailer's performance depend on CSR practices? A stakeholder theory perspective from developing economy
Anil Kumar, Rohit Kumar Singh
СтатьяCustomer Service Quality and LoyaltyBenchmarking An International Journal2021Цитирований: 1
ABI
Trust, as a main barrier in adoption to B2C E-Commerce
B. A. Nagmetov
СтатьяTechnology Adoption and User Behaviour2007Цитирований: 0
ABI
The effect of web communities on consumers' initial trust in B2C e‐commerce websites
Malaika Brengman, Farhod Karimov
СтатьяDigital Marketing and Social MediaManagement Research Review2012Цитирований: 0
ABI
Prospects and Problems of Medical Tourism in Bangladesh
Muhammad Ziaulhaq Mamun, Syed Saad Andaleeb
СтатьяGlobal Healthcare and Medical TourismInternational Journal of Health Services2013Цитирований: 0
ABI
Product Development of Forest Health Preserving Tourism
Wang Jun-fan
СтатьяDiverse Aspects of Tourism ResearchGuangxi Forestry Science2015Цитирований: 0
ABI
What Determines Tourist Adoption of Hotel Websites for Online Hotel Bookings?
Suman Lata, Anil Kumar
СтатьяDigital Marketing and Social MediaInternational Journal of Asian Business and Information Management2021Цитирований: 0
ABI
Does e‐service quality of online grievance redress portals lead to satisfaction? An outlook from the perspectives of <scp>I</scp>ndian youth
Anil Kumar, Amit Anand Tiwari, Rohit Kumar Singh +1
СтатьяE-Government and Public ServicesJournal of Public Affairs2022Цитирований: 0
ABI
Use of CRM systems in the activities of business entities of Uzbekistan
Nafosat Sharopova
СтатьяConsumer Retail Behavior Studies2022Цитирований: 0
ABI
The intangible values of live streaming and their effect on audience engagement
Kah Yi Leong, Jessica Sze Yin Ho, Shehnaz Tehseen +2
СтатьяDigital Marketing and Social MediaJournal of Marketing Analytics2023Цитирований: 0
ABI
Market mavenism, tourists’ co-creation experience, loyalty, vaxication intention: mediating role of travel incentives in the post-COVID-19 environment
Alhamzah F. Abbas, Muddasar Ghani Khwaja, Amir Zaib Abbasi +1
СтатьяDigital Marketing and Social MediaConsumer Behavior in Tourism and Hospitality2023Цитирований: 0
ABI
Exploration of the concept of brand love in city branding: antecedents and consequences
Davood Ghorbanzadeh, KDV Prasad, Natalia Prodanova +3
СтатьяCustomer Service Quality and LoyaltyPlace Branding and Public Diplomacy2023Цитирований: 0
ABI
A Bibliometric analysis of tourism discourse research articles published between 2012 and 2021
Zuhra Hakimova
СтатьяDiverse Aspects of Tourism ResearchE3S Web of Conferences2023Цитирований: 0
ABI
The effect of perceived corporate social responsibility on purchase intention in mobile commerce: mediating roles of trusting beliefs and satisfaction
Gulrukhsor Urinbaeva, Dilfuzakhon Khasanova, Christopher John Clugston
СтатьяTechnology Adoption and User BehaviourEuropean Journal of Management and Business Economics2023Цитирований: 0
ABI
INTEGRAL MARKETING: FOUNDATIONS AND DEFINITIONS
Mukhtasar Mansurdjanovna Ziyaeva
СтатьяManagement and Marketing EducationEuropean Journal of Economics and Management Sciences2023Цитирований: 0
ABI
ANALYSIS OF HOTEL STAFF IN IMPROVING THE QUALITY OF SERVICE IN HOTELS
Nigina Rakhmonova
СтатьяCustomer Service Quality and LoyaltyInternational Journal of Economics and Innovative Technologies2023Цитирований: 0
ABI
Log Out or Stay Connected? Unveiling the Intention for Continuous Use in the Metaverse
Kim Mee Chong, Tat‐Huei Cham, Evan Lau +2
ГлаваVirtual Reality Applications and ImpactsStudies in computational intelligence2023Цитирований: 0
ABI