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Customer Service Quality and Loyalty

66 ta ish

  1. Leveraging metaheuristics with artificial intelligence for customer churn prediction in telecom industries

    Ilyоs Abdullaev, Natalia Prodanova, Mohammed Altaf Ahmed +4

    MaqolaCustomer churn and segmentationElectronic Research Archive20236 iqtibos
    ABI

  2. Optimizing service quality through resource efficiency: An analysis of some strategies for service enterprises

    Nurali Arabov, Sergey Yekimov, Роман Олексенко +6

    MaqolaCustomer Service Quality and LoyaltyE3S Web of Conferences20243 iqtibos
    ABI

  3. The System Quality and Customer Satisfaction with Website Quality as Mediator in Online Purchasing: A Developing Country Perspectives

    Anil Kumar, Suman Lata

    MaqolaTechnology Adoption and User BehaviourJournal of Operations and Strategic Planning20213 iqtibos
    ABI

  4. Patient satisfaction with health services in Bangladesh

    Syed Saad Andaleeb, Nazlee Siddiqui, Shahjahan Khandakar

    MaqolaPatient Satisfaction in HealthcareHealth Policy and Planning20071 iqtibos
    ABI

  5. An examination of trust assurances adopted by top internet retailers: unveiling some critical determinants

    Farhod Karimov, Malaika Brengman

    MaqolaTechnology Adoption and User BehaviourElectronic Commerce Research20141 iqtibos
    ABI

  6. Model of Assessing the Quality Indicators of the Service Process in Transport

    Vakhid Zakirov

    MaqolaBusiness Strategy and InnovationIETE Technical Review20231 iqtibos
    ABI

  7. Reassessing customer trust and privacy concerns in omnichannel customer experience

    Hadiqa Riaz, Hassaan Ahmed, Abdul Bashiru Jibril

    MaqolaConsumer Retail Behavior StudiesCogent Business & Management20241 iqtibos
    ABI

  8. RETRACTED: Enhancing service quality: Key approaches

    Nurali Arabov, Sergey Yekimov, Gulnarakhan Utemuratova +3

    MaqolaCustomer Service Quality and LoyaltyE3S Web of Conferences20241 iqtibos
    ABI

  9. Configuring the Role of Brand Interactivity, Involvement, and Brand Orientation on Brand Loyalty: Testing of an Integrated Framework in the Hospitality Sector

    Muhammad Imran, Muddasar Ghani Khwaja, Amir Zaib Abbasi +1

    BobDigital Marketing and Social MediaTourism, hospitality & event management20241 iqtibos
    ABI

  10. Does a retailer's performance depend on CSR practices? A stakeholder theory perspective from developing economy

    Anil Kumar, Rohit Kumar Singh

    MaqolaCustomer Service Quality and LoyaltyBenchmarking An International Journal20211 iqtibos
    ABI

  11. Trust, as a main barrier in adoption to B2C E-Commerce

    B. A. Nagmetov

    MaqolaTechnology Adoption and User Behaviour20070 iqtibos
    ABI

  12. The effect of web communities on consumers' initial trust in B2C e‐commerce websites

    Malaika Brengman, Farhod Karimov

    MaqolaDigital Marketing and Social MediaManagement Research Review20120 iqtibos
    ABI

  13. Prospects and Problems of Medical Tourism in Bangladesh

    Muhammad Ziaulhaq Mamun, Syed Saad Andaleeb

    MaqolaGlobal Healthcare and Medical TourismInternational Journal of Health Services20130 iqtibos
    ABI

  14. Product Development of Forest Health Preserving Tourism

    Wang Jun-fan

    MaqolaDiverse Aspects of Tourism ResearchGuangxi Forestry Science20150 iqtibos
    ABI

  15. What Determines Tourist Adoption of Hotel Websites for Online Hotel Bookings?

    Suman Lata, Anil Kumar

    MaqolaDigital Marketing and Social MediaInternational Journal of Asian Business and Information Management20210 iqtibos
    ABI

  16. Does e‐service quality of online grievance redress portals lead to satisfaction? An outlook from the perspectives of <scp>I</scp>ndian youth

    Anil Kumar, Amit Anand Tiwari, Rohit Kumar Singh +1

    MaqolaE-Government and Public ServicesJournal of Public Affairs20220 iqtibos
    ABI

  17. Use of CRM systems in the activities of business entities of Uzbekistan

    Nafosat Sharopova

    MaqolaConsumer Retail Behavior Studies20220 iqtibos
    ABI

  18. The intangible values of live streaming and their effect on audience engagement

    Kah Yi Leong, Jessica Sze Yin Ho, Shehnaz Tehseen +2

    MaqolaDigital Marketing and Social MediaJournal of Marketing Analytics20230 iqtibos
    ABI

  19. Market mavenism, tourists’ co-creation experience, loyalty, vaxication intention: mediating role of travel incentives in the post-COVID-19 environment

    Alhamzah F. Abbas, Muddasar Ghani Khwaja, Amir Zaib Abbasi +1

    MaqolaDigital Marketing and Social MediaConsumer Behavior in Tourism and Hospitality20230 iqtibos
    ABI

  20. Exploration of the concept of brand love in city branding: antecedents and consequences

    Davood Ghorbanzadeh, KDV Prasad, Natalia Prodanova +3

    MaqolaCustomer Service Quality and LoyaltyPlace Branding and Public Diplomacy20230 iqtibos
    ABI

  21. A Bibliometric analysis of tourism discourse research articles published between 2012 and 2021

    Zuhra Hakimova

    MaqolaDiverse Aspects of Tourism ResearchE3S Web of Conferences20230 iqtibos
    ABI

  22. The effect of perceived corporate social responsibility on purchase intention in mobile commerce: mediating roles of trusting beliefs and satisfaction

    Gulrukhsor Urinbaeva, Dilfuzakhon Khasanova, Christopher John Clugston

    MaqolaTechnology Adoption and User BehaviourEuropean Journal of Management and Business Economics20230 iqtibos
    ABI

  23. INTEGRAL MARKETING: FOUNDATIONS AND DEFINITIONS

    Mukhtasar Mansurdjanovna Ziyaeva

    MaqolaManagement and Marketing EducationEuropean Journal of Economics and Management Sciences20230 iqtibos
    ABI

  24. ANALYSIS OF HOTEL STAFF IN IMPROVING THE QUALITY OF SERVICE IN HOTELS

    Nigina Rakhmonova

    MaqolaCustomer Service Quality and LoyaltyInternational Journal of Economics and Innovative Technologies20230 iqtibos
    ABI

  25. Log Out or Stay Connected? Unveiling the Intention for Continuous Use in the Metaverse

    Kim Mee Chong, Tat‐Huei Cham, Evan Lau +2

    BobVirtual Reality Applications and ImpactsStudies in computational intelligence20230 iqtibos
    ABI