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Customer Service Quality and Loyalty

66 ta ish

  1. The impact of omnichannel integration towards customer interest in alternatives: retailer uncertainty and web rooming in retailing

    Abida Ellahi, Qurat Ul Ain, Hafiz Mudassir Rehman +3

    MaqolaConsumer Retail Behavior StudiesCogent Business & Management20240 iqtibos
    ABI

  2. The Effects of Service Quality on Tourist Loyalty Towards Malaysian Budget Hotels

    Samshul Amry Abdul Latif, Sharifah Nabiha Syed Nasir, Umidjon Matyakubov +1

    MaqolaCustomer Service Quality and LoyaltyBIO Web of Conferences20240 iqtibos
    ABI

  3. Cultural values and voice as determinants of customers' marketing research cooperation: A fuzzy set perspective

    Christian Nedu Osakwe, Oluwatobi A. Ogunmokun, Ogechi Adeola +1

    MaqolaConsumer Behavior in Brand Consumption and IdentificationInternational Journal of Consumer Studies20240 iqtibos
    ABI

  4. Feeding the Campus Craze: Unpacking the Influencers on University Students’ Fast-Food Delivery Choices——An In-Depth Qualitative Exploration

    Daniel Edem Adzovie, Abdul Bashiru Jibril, Rita Holm Adzovie

    MaqolaConsumer Behavior in Brand Consumption and IdentificationJournal of Intelligent Communication20240 iqtibos
    ABI

  5. RETRACTED: Empirical nexus of corporate social responsibility, service quality, corporate reputation and brand preference: evidence from Iranian healthcare industry

    Davood Ghorbanzadeh, Teddy Chandra, Samariddin Elmirzaev +3

    MaqolaCorporate Identity and ReputationJournal of Health Organization and Management20240 iqtibos
    ABI

  6. Services Marketing: An Innovative Approach

    Mukhtasar Mansurdjanovna Ziyaeva

    MaqolaCustomer Service Quality and LoyaltyInternational Journal of Multicultural and Multireligious Understanding20240 iqtibos
    ABI

  7. Household Service Quality: Insights from Quality Management Systems and Cluster Organization Models

    Yerejepova Bibisara Abibullaevna

    MaqolaCustomer Service Quality and LoyaltyIndonesian Journal of Law and Economics Review20240 iqtibos
    ABI

  8. Factors that Influence Students’ Perception towards Customer Satisfaction on Delivery Service

    Nurul Izyan Mat Daud, Nik Madeeha Nik Mohd Munir, Noor Raihani Zainol +5

    MaqolaCustomer Service Quality and LoyaltySemarak International Journal of Entrepreneurship, Economics and Business Development20240 iqtibos
    ABI

  9. Factors that Influence Students’ Perception towards Customer Satisfaction on Delivery Service

    Nurul Izyan Mat Daud, Nik Madeeha Nik Mohd Munir, Noor Raihani Zainol +5

    MaqolaCustomer Service Quality and LoyaltySemarak International Journal of Entrepreneurship, Economics and Business Development20240 iqtibos
    ABI

  10. Structural Equation Modelling in Real Time Decision Making for Mountain Tourism Using Remote Sensing

    G‘olib Mavlanov

    MaqolaTechnology Adoption and User Behaviour20240 iqtibos
    ABI

  11. Customer Centricity Orientation in Artificial Intelligence of Things (AIoT)

    Ree Chan Ho, Meiyi Li, Minh Tung Tran +3

    BobConsumer Retail Behavior StudiesAdvances in marketing, customer relationship management, and e-services book series20240 iqtibos
    ABI

  12. “Their posts attracted me!”: unveiling the effect of social media influencers’ attributes on relationship quality and purchase intention

    Wang Bo, Tat‐Huei Cham, Ian Phau

    MaqolaTechnology Adoption and User BehaviourJournal of Research in Interactive Marketing20250 iqtibos
    ABI

  13. The Effect of Service Quality on User Satisfaction with Perceived Usefulness as an Intervening Variable

    Maryani Maryani, Nurul Qomariah, Ni Nyoman Putu Martini +1

    MaqolaCustomer Service Quality and LoyaltyIlomata International Journal of Management20250 iqtibos
    ABI

  14. Lost in the Stream: Unravelling the Triggers of Impulsive Buying on Live Shopping Platforms

    Prio Utomo, Arta Moro Sundjaja, Sanjar Mirzaliev +1

    MaqolaDigital Marketing and Social MediaJournal of Creative Communications20250 iqtibos
    ABI

  15. ENHANCING BANK SERVICE POPULARITY THROUGH DIGITAL INNOVATION: STRATEGIES FOR CUSTOMER-CENTRIC TECHNOLOGY INTEGRATION

    Ruzieva Olima Shukhratovna

    MaqolaTechnology Adoption and User BehaviourInnovation Science and Technology20250 iqtibos
    ABI

  16. Assessment of service efficiency using public service models

    Vakhid Zakirov

    MaqolaCustomer Service Quality and LoyaltyBIS Energy and Engineering20250 iqtibos
    ABI

  17. The Moderating Role of Gender: Collaboration of Brand Image, Service Quality, and Brand Trust in Increasing Student Loyalty Through Satisfaction

    Universitas Muhammadiyah Jember, Indonesia, Yusuf Abdillah, Nurul Qomariah +2

    MaqolaConsumer Behavior and Marketing InfluenceJurnal Aplikasi Manajemen20250 iqtibos
    ABI

  18. Tea Franchises in Indonesia: Between Culture, Business and Innovation

    Pendik Dwi Prasetiyo, Afni Tri Rahayu, Sudarmiatin Sudarmiatin +2

    MaqolaFranchising Strategies and PerformanceGreen Inflation20250 iqtibos
    ABI

  19. The Role of Inspiring Value Process: Costumer Participation and Marketing Performance

    Roymon Panjaitan, Febrianur Ibnu Fitroh Sukono Putra, Elia Resha Fatmawati +1

    MaqolaService and Product InnovationIJBE (Integrated Journal of Business and Economics)20250 iqtibos
    ABI

  20. Decoding E-WOM’s role in financial purchase: insights on information, facilitation and argument quality

    Muddasar Ghani Khwaja, Alhamzah F. Abbas, Syed Muhammad Taqi Zaidi +1

    MaqolaDigital Marketing and Social MediaJournal of Contemporary Marketing Science20250 iqtibos
    ABI

  21. Enhancing Marketing Performance: Leveraging Selling Orientation and Competitive Network Design for Optimizing Insurance Sales in the Halal Industry

    Roymon Panjaitan, Febrianur Ibnu Fitroh Sukono Putra, Elia Resha Fatmawati +2

    MaqolaHalal products and consumer behaviorJournal of Digital Marketing and Halal Industry20250 iqtibos
    ABI

  22. The effect of excellent service, diversity of banking products and physical environment on customer loyalty through customer satisfaction

    Syafwandi, Johan Budiman, Shirin Zafar Kizi Tursunkhodjaeva +3

    MaqolaCustomer Service Quality and LoyaltyEconomic Annals-ХХI20250 iqtibos
    ABI

  23. Data-Driven Customer Behavior Analytics for Small Business Market Competitiveness

    Gulsara Ostonakulova, Saida Mamajonova, Zaripa Akbarova +4

    MaqolaCustomer churn and segmentation20250 iqtibos
    ABI

  24. Cross-industry alliance marketing: Banks' collaboration with e-commerce platforms to create value for customers

    Akbar Makhamadzhanov, Nodir Khasanov

    MaqolaCustomer Service Quality and Loyalty20250 iqtibos
    ABI

  25. Omnichannel Integration Effectiveness Through IoT Data Sharing in Retail Marketing Strategies

    Bakhtiyor Safarov, Nafosat Sharopova, Khurshida Tukhtaeva

    MaqolaConsumer Retail Behavior Studies20250 iqtibos
    ABI