Customer Service Quality and Loyalty

66 та иш

Leveraging metaheuristics with artificial intelligence for customer churn prediction in telecom industries
Ilyоs Abdullaev, Natalia Prodanova, Mohammed Altaf Ahmed +4
МақолаCustomer churn and segmentationElectronic Research Archive20236 иқтибос
ABI
Optimizing service quality through resource efficiency: An analysis of some strategies for service enterprises
Nurali Arabov, Sergey Yekimov, Роман Олексенко +6
МақолаCustomer Service Quality and LoyaltyE3S Web of Conferences20243 иқтибос
ABI
The System Quality and Customer Satisfaction with Website Quality as Mediator in Online Purchasing: A Developing Country Perspectives
Anil Kumar, Suman Lata
МақолаTechnology Adoption and User BehaviourJournal of Operations and Strategic Planning20213 иқтибос
ABI
Patient satisfaction with health services in Bangladesh
Syed Saad Andaleeb, Nazlee Siddiqui, Shahjahan Khandakar
МақолаPatient Satisfaction in HealthcareHealth Policy and Planning20071 иқтибос
ABI
An examination of trust assurances adopted by top internet retailers: unveiling some critical determinants
Farhod Karimov, Malaika Brengman
МақолаTechnology Adoption and User BehaviourElectronic Commerce Research20141 иқтибос
ABI
Model of Assessing the Quality Indicators of the Service Process in Transport
Vakhid Zakirov
МақолаBusiness Strategy and InnovationIETE Technical Review20231 иқтибос
ABI
Reassessing customer trust and privacy concerns in omnichannel customer experience
Hadiqa Riaz, Hassaan Ahmed, Abdul Bashiru Jibril
МақолаConsumer Retail Behavior StudiesCogent Business & Management20241 иқтибос
ABI
RETRACTED: Enhancing service quality: Key approaches
Nurali Arabov, Sergey Yekimov, Gulnarakhan Utemuratova +3
МақолаCustomer Service Quality and LoyaltyE3S Web of Conferences20241 иқтибос
ABI
Configuring the Role of Brand Interactivity, Involvement, and Brand Orientation on Brand Loyalty: Testing of an Integrated Framework in the Hospitality Sector
Muhammad Imran, Muddasar Ghani Khwaja, Amir Zaib Abbasi +1
БобDigital Marketing and Social MediaTourism, hospitality & event management20241 иқтибос
ABI
Does a retailer's performance depend on CSR practices? A stakeholder theory perspective from developing economy
Anil Kumar, Rohit Kumar Singh
МақолаCustomer Service Quality and LoyaltyBenchmarking An International Journal20211 иқтибос
ABI
Trust, as a main barrier in adoption to B2C E-Commerce
B. A. Nagmetov
МақолаTechnology Adoption and User Behaviour20070 иқтибос
ABI
The effect of web communities on consumers' initial trust in B2C e‐commerce websites
Malaika Brengman, Farhod Karimov
МақолаDigital Marketing and Social MediaManagement Research Review20120 иқтибос
ABI
Prospects and Problems of Medical Tourism in Bangladesh
Muhammad Ziaulhaq Mamun, Syed Saad Andaleeb
МақолаGlobal Healthcare and Medical TourismInternational Journal of Health Services20130 иқтибос
ABI
Product Development of Forest Health Preserving Tourism
Wang Jun-fan
МақолаDiverse Aspects of Tourism ResearchGuangxi Forestry Science20150 иқтибос
ABI
What Determines Tourist Adoption of Hotel Websites for Online Hotel Bookings?
Suman Lata, Anil Kumar
МақолаDigital Marketing and Social MediaInternational Journal of Asian Business and Information Management20210 иқтибос
ABI
Does e‐service quality of online grievance redress portals lead to satisfaction? An outlook from the perspectives of <scp>I</scp>ndian youth
Anil Kumar, Amit Anand Tiwari, Rohit Kumar Singh +1
МақолаE-Government and Public ServicesJournal of Public Affairs20220 иқтибос
ABI
Use of CRM systems in the activities of business entities of Uzbekistan
Nafosat Sharopova
МақолаConsumer Retail Behavior Studies20220 иқтибос
ABI
The intangible values of live streaming and their effect on audience engagement
Kah Yi Leong, Jessica Sze Yin Ho, Shehnaz Tehseen +2
МақолаDigital Marketing and Social MediaJournal of Marketing Analytics20230 иқтибос
ABI
Market mavenism, tourists’ co-creation experience, loyalty, vaxication intention: mediating role of travel incentives in the post-COVID-19 environment
Alhamzah F. Abbas, Muddasar Ghani Khwaja, Amir Zaib Abbasi +1
МақолаDigital Marketing and Social MediaConsumer Behavior in Tourism and Hospitality20230 иқтибос
ABI
Exploration of the concept of brand love in city branding: antecedents and consequences
Davood Ghorbanzadeh, KDV Prasad, Natalia Prodanova +3
МақолаCustomer Service Quality and LoyaltyPlace Branding and Public Diplomacy20230 иқтибос
ABI
A Bibliometric analysis of tourism discourse research articles published between 2012 and 2021
Zuhra Hakimova
МақолаDiverse Aspects of Tourism ResearchE3S Web of Conferences20230 иқтибос
ABI
The effect of perceived corporate social responsibility on purchase intention in mobile commerce: mediating roles of trusting beliefs and satisfaction
Gulrukhsor Urinbaeva, Dilfuzakhon Khasanova, Christopher John Clugston
МақолаTechnology Adoption and User BehaviourEuropean Journal of Management and Business Economics20230 иқтибос
ABI
INTEGRAL MARKETING: FOUNDATIONS AND DEFINITIONS
Mukhtasar Mansurdjanovna Ziyaeva
МақолаManagement and Marketing EducationEuropean Journal of Economics and Management Sciences20230 иқтибос
ABI
ANALYSIS OF HOTEL STAFF IN IMPROVING THE QUALITY OF SERVICE IN HOTELS
Nigina Rakhmonova
МақолаCustomer Service Quality and LoyaltyInternational Journal of Economics and Innovative Technologies20230 иқтибос
ABI
Log Out or Stay Connected? Unveiling the Intention for Continuous Use in the Metaverse
Kim Mee Chong, Tat‐Huei Cham, Evan Lau +2
БобVirtual Reality Applications and ImpactsStudies in computational intelligence20230 иқтибос
ABI