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Работы, на которые ссылается эта работа
Работ: 81
Работа: The impact of omnichannel integration towards customer interest in alternatives: retailer uncertainty and web rooming in retailing
From Multi-Channel Retailing to Omni-Channel Retailing
Peter C. Verhoef, P.K. Kannan, J. Jeffrey Inman
Статья2015Цитирований: 3ABIAn investigation of consumers’ purchase intentions towards omni-channel shopping
Статья2018Цитирований: 2ABIOmnichannel promotions and their effect on customer satisfaction
Angelica Blom, Fredrik Lange, Ronald L. Hess
Статья2021Цитирований: 2ABIChallenging the "integration imperative": A customer perspective on omnichannel journeys
Isadora Gasparin, Ekaterina Panina, Larissa Becker +3
Статья2021Цитирований: 2ABICustomer satisfaction, customer retention, and market share
Roland T. Rust, Anthony J. Zahorik
Статья1993Цитирований: 2ABIThe Effectiveness of Online Shopping Characteristics and Well-Designed Websites on Satisfaction1
Статья2012Цитирований: 2ABI