Работы, цитирующие эту работу

Работ: 5

Работа: SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality

1. The System Quality and Customer Satisfaction with Website Quality as Mediator in Online Purchasing: A Developing Country Perspectives

   Anil Kumar, Suman Lata

   СтатьяTechnology Adoption and User BehaviourJournal of Operations and Strategic Planning2021Цитирований: 3

   ABIABI:AkademIndex/openalex/2026.other.087579

2. Intellectual progression of green service research: a bibliometric examination and avenues for future research

   Oluwatobi A. Ogunmokun, Juliet E. Ikhide, Christian Nedu Osakwe +1

   СтатьяEnvironmental Sustainability in BusinessCogent Social Sciences2024Цитирований: 1

   ABIABI:AkademIndex/openalex/2024.article.002368

3. Assessing the Effectiveness of Digital Marketing in Enhancing Tourist Experiences and Satisfaction: A Study of Thailand’s Tourism Services

   Mohammed Ali Sharafuddin, Meena Madhavan, Sutee Wangtueai

   СтатьяDigital Marketing and Social MediaAdministrative Sciences2024Цитирований: 0

   ABIABI:AkademIndex/openalex/2024.article.000335

4. RETRACTED: Empirical nexus of corporate social responsibility, service quality, corporate reputation and brand preference: evidence from Iranian healthcare industry

   Davood Ghorbanzadeh, Teddy Chandra, Samariddin Elmirzaev +3

   СтатьяCorporate Identity and ReputationJournal of Health Organization and Management2024Цитирований: 0

   ABIABI:AkademIndex/openalex/2024.article.003654

5. The Effect of Service Quality on User Satisfaction with Perceived Usefulness as an Intervening Variable

   Maryani Maryani, Nurul Qomariah, Ni Nyoman Putu Martini +1

   СтатьяCustomer Service Quality and LoyaltyIlomata International Journal of Management2025Цитирований: 0

   ABIABI:AkademIndex/openalex/2025.article.002092