Работы, цитирующие эту работу

Работ: 3

Работа: Consumer Complaint Intentions and Behavior: Definitional and Taxonomical Issues

1. Trust, as a main barrier in adoption to B2C E-Commerce

   B. A. Nagmetov

   СтатьяTechnology Adoption and User Behaviour2007Цитирований: 0

   ABIABI:AkademIndex/openalex/2007.article.000181

2. Power perceptions and modes of complaining in higher education

   Avinandan Mukherjee, Mary Beth Pinto, Neeru Malhotra

   СтатьяCommunication in Education and HealthcareService Industries Journal2009Цитирований: 0

   ABIABI:AkademIndex/openalex/2009.article.000099

3. From Tourist Complaint Constraints to TCC 2.0: Reframing Tourist Complaint Behavior in AI-Mediated Service Recovery

   Erdoğan Ekiz, Berislav Andrlić, Kashif Hussain

   СтатьяCustomer Service Quality and LoyaltyTourism and Hospitality2026Цитирований: 0

   ABIABI:AkademIndex/openalex/2026.article.019319