Работы, цитирующие эту работу

Работ: 2

Работа: The paradoxes of generative AI-enabled customer service: A guide for managers

1. Developing a Framework for Integrating Chatbots with Personality in Organizations

   Gulnara Z. Karimova

   ГлаваAI in Service InteractionsSpringerBriefs in computer science2025Цитирований: 1

   ABIABI:AkademIndex/openalex/2026.other.147510

2. From Tourist Complaint Constraints to TCC 2.0: Reframing Tourist Complaint Behavior in AI-Mediated Service Recovery

   Erdoğan Ekiz, Berislav Andrlić, Kashif Hussain

   СтатьяCustomer Service Quality and LoyaltyTourism and Hospitality2026Цитирований: 0

   ABIABI:AkademIndex/openalex/2026.article.019319