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Managing my own health! An ancillary outlook on pharmaceutical and health supplements consumption

Boon Liat ChengSunway University Business School, Sunway University, Petaling Jaya, MalaysiaTat‐Huei ChamFaculty of Accountancy and Management, Universiti Tunku Abdul Rahman, Kajang, Malaysia and International College, Krirk University, Bangkok, ThailandZijie GaoSchool of Humanities and Management Science, Southwest Medical University, Sichuan, ChinaMohd Fairuz Bin Abd RahimFaculty of Management, Multimedia University, Cyberjaya, MalaysiaTeck Chai LauEntrepreneurship and Enterprise Hub, XJTLU Entrepreneur College (Taicang), Xi'an Jiaotong-Liverpool University, Suzhou, ChinaMichael M. DentSunway University Business School, Sunway University, Petaling Jaya, Malaysia
ABI

Аннотация

Purpose The surge in pharmaceutical and health supplement usage among consumers aims to enhance personal well-being. This growing opportunity for pharmaceutical brands has resulted in increased market share and intensified industry competition. Using the theory of planned behaviour (TPB), this study aims to identify the factors influencing Malaysians’ choices regarding pharmaceutical and health supplements. In addition, the variable of past behaviour was incorporated to account for consumer decisions based on prior experiences. Design/methodology/approach Using purposive sampling, 300 questionnaires were gathered and analysed via Statistical Package for the Social Sciences and structural equation modelling technique via Analysis of Moment Structures software to validate the reliability of each variables and the postulated relationships within the research framework. Findings Results revealed a pronounced impact of past behaviour on the intention to consume pharmaceutical and health supplements. The mediating role of perceived behavioural control in bridging past behaviour and consumption intention was also ascertained. Notably, the findings support the inclusion of past behaviour in the TPB as a pivotal determinant of intention. Originality/value The insights gleaned underscore the escalating trend of pharmaceutical consumption in Malaysia, providing strategies to enhance and maintain the competitive edge and market position of pharmaceutical brands.

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