Christian Grönroos

2 ta ish

1. A Service Quality Model and its Marketing Implications

   Christian Grönroos

   Maqola19847 iqtibos

   ABIABI:AkademIndex/2026.other.518212

2. The Rise and Fall of Modern Marketing — and its Rebirth

   Christian Grönroos

   Bob19982 iqtibos

   ABIABI:AkademIndex/2026.other.234512