Ushbu ishga iqtibos qilgan ishlar

2 ta ish

Ish: The paradoxes of generative AI-enabled customer service: A guide for managers

1. Developing a Framework for Integrating Chatbots with Personality in Organizations

   Gulnara Z. Karimova

   BobAI in Service InteractionsSpringerBriefs in computer science20251 iqtibos

   ABIABI:AkademIndex/openalex/2026.other.147510

2. From Tourist Complaint Constraints to TCC 2.0: Reframing Tourist Complaint Behavior in AI-Mediated Service Recovery

   Erdoğan Ekiz, Berislav Andrlić, Kashif Hussain

   MaqolaCustomer Service Quality and LoyaltyTourism and Hospitality20260 iqtibos

   ABIABI:AkademIndex/openalex/2026.article.019319