Nimra Idrees

1 works

Fatima Jinnah Women University, The Mall

1. Service quality in public healthcare: an exploratory and confirmatory study with importance–performance analysis in a growing economy

   Nimra Idrees, Asma Qamar, Farooq Ahmed +4

   ArticleCustomer Service Quality and LoyaltyInternational Journal of Healthcare Management20260 citations

   ABIABI:AkademIndex/openalex/2026.article.002767