Mochammad Fernando Yulianto

1 ta ish

Universitas Muhammadiyah Sidoarjo

1. Prioritizing service quality improvements using servqual and IPA methods

   Mochammad Fernando Yulianto, Wiwik Sulistiyowati, Inggit Marodiyah +2

   MaqolaCustomer Service Quality and LoyaltyAIP conference proceedings20260 iqtibos

   ABIABI:AkademIndex/2026.article.000578