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The intangible values of live streaming and their effect on audience engagement

Kah Yi LeongSunway Business School, Sunway University, Sunway City, MalaysiaJessica Sze Yin HoSchool of Social Science, Heriot-Watt University, Putrajaya, MalaysiaShehnaz TehseenDepartment of Management, Sunway Business School, Sunway University, Sunway City, MalaysiaEiad YafiFaculty of Engineering and Information Technology, University of Technology Sydney, Sydney, AustraliaTat‐Huei ChamUCSI Graduate Business School, UCSI University, Kuala Lumpur, Malaysia

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