Ushbu ishga iqtibos qilgan ishlar

2 ta ish

Ish: “Service Encounter 2.0”: An investigation into the roles of technology, employees and customers

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2. From Tourist Complaint Constraints to TCC 2.0: Reframing Tourist Complaint Behavior in AI-Mediated Service Recovery

   Erdoğan Ekiz, Berislav Andrlić, Kashif Hussain

   MaqolaCustomer Service Quality and LoyaltyTourism and Hospitality20260 iqtibos

   ABIABI:AkademIndex/openalex/2026.article.019319