Erdoğan Ekiz

1 works

Hospitality Management and Tourism School, Central Asian University, Tashkent 111221, Uzbekistan

1. From Tourist Complaint Constraints to TCC 2.0: Reframing Tourist Complaint Behavior in AI-Mediated Service Recovery

   Erdoğan Ekiz, Berislav Andrlić, Kashif Hussain

   ArticleCustomer Service Quality and LoyaltyTourism and Hospitality20260 citations

   ABIABI:AkademIndex/openalex/2026.article.019319