Kashif Hussain

1 works

School of Business and School of Global Hospitality and Tourism, Asia Pacific University of Technology and Innovation, Kuala Lumpur 5700, Malaysia

1. From Tourist Complaint Constraints to TCC 2.0: Reframing Tourist Complaint Behavior in AI-Mediated Service Recovery

   Erdoğan Ekiz, Berislav Andrlić, Kashif Hussain

   ArticleCustomer Service Quality and LoyaltyTourism and Hospitality20260 citations

   ABIABI:AkademIndex/openalex/2026.article.019319