Works citing this work

2 works

Work: Leveraging ChatGPT and other generative artificial intelligence (AI)-based applications in the hospitality and tourism industry: practices, challenges and research agenda

1. The adoption of metaverse in the retail industry and its impact on sustainable competitive advantage: moderating impact of sustainability commitment

   Rabab Ali Abumalloh, Mehrbakhsh Nilashi, Keng‐Boon Ooi +4

   ArticleVirtual Reality Applications and ImpactsAnnals of Operations Research20232 citations

   ABIABI:AkademIndex/openalex/2023.article.000041

2. Understanding the impact of ChatGPT on tourism and hospitality: Trends, prospects and research agenda

   Μαριάννα Σιγάλα, Keng‐Boon Ooi, Garry Wei‐Han Tan +10

   ArticleAI in Service InteractionsJournal of Hospitality and Tourism Management20240 citations

   ABIABI:AkademIndex/openalex/2024.article.000016