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2 works

Work: "Migrating" to New Service Providers: Toward a Unifying Framework of Consumers' Switching Behaviors

  1. The impact of omnichannel integration towards customer interest in alternatives: retailer uncertainty and web rooming in retailing

    Abida Ellahi, Qurat Ul Ain, Hafiz Mudassir Rehman +3

    ArticleConsumer Retail Behavior StudiesCogent Business & Management20240 citations
    ABI

  2. Pushed from tradition, pulled by green: consumer switching to drone food delivery

    Xi Luo, Qiaoling Lin, Yingxia Li +3

    ArticleSustainable Supply Chain ManagementAsia Pacific Journal of Marketing and Logistics20260 citations
    ABI