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Работы, на которые ссылается эта работа
Работ: 141
Работа: Is quality of service along with stakeholder interdependencies imperative for the socially sustainable digital startups?
When to use and how to report the results of PLS-SEM
Joseph F. Hair, Jeffrey J. Risher, Marko Sarstedt +1
Статья2018Цитирований: 53ABIA primer on partial least squares structural equation modeling (PLS-SEM)
Статья2015Цитирований: 24ABIPartial Least Squares Structural Equation Modeling (PLS-SEM) Using R
Joseph F. Hair, G. Tomas M. Hult, Christian M. Ringle +3
Книга2021Цитирований: 16ABIUnderstanding Customer Experience Throughout the Customer Journey
Katherine N. Lemon, Peter C. Verhoef
Статья2016Цитирований: 7ABIDigital Innovation Management: Reinventing Innovation Management Research in a Digital World
Satish Nambisan, Kalle Lyytinen, Ann Majchrzak +1
Статья2017Цитирований: 4ABIEnvisioning the invisible: Understanding the synergy between green human resource management and green supply chain management in manufacturing firms in Iran in light of the moderating effect of employees' resistance to change
Mehran Nejati, Soodabeh Rabiei, Charbel José Chiappetta Jabbour
Статья2017Цитирований: 4ABIService Quality Delivery through Web Sites: A Critical Review of Extant Knowledge
Valarie A. Zeithaml, A. Parasuraman, Arvind Malhotra
Обзорная статья2002Цитирований: 3ABIRefinement and reassessment of the SERVQUAL scale.
A. Parasuraman, Leonard L. Berry, Valarie A. Zeithaml
Статья1991Цитирований: 2ABIPredicting unit performance by assessing transformational and transactional leadership.
Bernard M. Bass, Bruce J. Avolio, Dong I. Jung +1
Статья2003Цитирований: 2ABICustomer satisfaction, customer retention, and market share
Roland T. Rust, Anthony J. Zahorik
Статья1993Цитирований: 2ABI